CLUBHOUSE COACH

Job Description

This role involves the most direct interaction with our canine guests and requires a genuine love for dogs and a willingness to manage all aspects of hands-on care. A genuine love for dogs is essential, and upon successful completion of training, you will enjoy the benefit of bringing your own dog to work for free!

Daily responsibilities include cleaning play areas as well as sleeping pens, feeding and administering medications, and bathing dogs. Strong communication and observation skills are essential, along with exceptional attention to detail. While previous experience is preferred, we will provide comprehensive training to the right candidate. Weekend and holiday availability is required.

Playrooms

• Supervise and manage large groups of dogs during open play sessions.
• Remain active and engaged, providing continuous attention and care to all dogs.
• Address behavioral issues proactively using timely and effective techniques—physical force or punishment is strictly prohibited. We maintain a zero-tolerance policy for animal mistreatment.
• Maintain constant awareness of the environment and consistently attend to each dog’s individual needs.

Essential Job Functions

Cleaning Duties

• Continuously monitor playrooms and perform immediate spot cleaning throughout your shift to maintain a pristine environment.
• Complete daily cleaning assignments including vacuuming, mopping, trash removal, and scrubbing walls, floors, and bedding.
• Follow proper chemical handling procedures to ensure a safe, sanitized environment.

Health and Care

• Strictly adhere to all feeding and medication instructions without exception
• Monitor dogs for unusual behaviors or symptoms and identify anything out of character for each guest.

Bathing

• Bathe and groom dogs following established standards and protocols.
• Prioritize the safety and comfort of all dogs during bathing and grooming sessions.
• Handle dogs of all sizes and temperaments with confidence and compassionate care.
• Keep the bathing area clean and organized, including laundering towels and sanitizing grooming tools.
• Complete drying, brushing, and finishing services as required.
• Deliver exceptional customer service through clear communication with pet owners regarding their pet’s specific needs.
• Observe pets closely for signs of distress or health concerns during grooming.
• Maintain detailed, accurate service records for each dog.

About You

• You have a genuine passion for dogs.
• You are energetic, self-motivated, and work with a strong sense of urgency.
• You are highly organized with excellent attention to detail.
• You excel when managing multiple priorities simultaneously.
• You value collaboration and foster a team-oriented environment.
• You are personable, enthusiastic, and communicate effectively.

Ability to Commute

• Freeport, NY 11520 (Required)
• Work Location: In person.